Job Description

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the Best Engineering Department awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

About the Role:

Our team is looking for a Senior Product Manager to join us in our Investor vertical. This position is based in San Francisco and will operate in a hybrid capacity, requiring in-office work 2-3 times per week.

What You’ll Do:

• Collaborate on product strategy and execution for Upgrade's diverse Investor platform
• Lead end-to-end product initiatives from concept through delivery and post-launch optimization, continuously improving operational efficiency and investor satisfaction
• Work closely with other product, engineering, and design teams to support new credit products
• Partner with the investor operations team to monitor, troubleshoot and resolve issues on the Investor platform
• Serve as a subject matter expert for enhancements within the investor area.

What We Look For:

• 5+ years of product management experience with demonstrated success in driving KPIs through thoughtful product development
• Strong understanding of capital markets
• Excellent communication and organizational skills
• Exceptional stakeholder management skills with ability to align diverse teams and navigate complex organizational dynamics
• Technical proficiency including experience with financial services APIs, integration architectures, data analytics platforms, and SQL

What We Offer You:

• Competitive salary and stock option plan
• 100% paid coverage of medical, dental and vision insurance
• Flexible PTO
• Opportunities for professional growth and development
• Paid parental leave
• Health & wellness initiatives

The compensation range of this position in San Francisco, CA is USD $180,000 - $200,000 annually plus bonus, equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience.

#BI-Hybrid

For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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