Job Description

Position Title:Programs Corporate Admin Assistant Employment Status: Full-time Reports to: Executive Vice President Chief Program Officer Creation Date: 9/9/2020 Agency Division: Administrative FLSA Status: Non-Exempt Pay Grade: 4 SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health's Targeted Case Management and Supports Planning work models as well as a concierge level geriatric care management and care partner model. Position Summary:This role provides critical support to the Senior leadership of SCI program and undertakes administrative functions to ensure efficient and effective operations of SCI Programs. This role will provide clerical, administrative support including, but not limited to, compiling, tracking and reporting various datapoints, managing schedules and reserving meeting space, taking and distributing meeting minutes and assistance with ongoing and special projects through remote support. This dynamic position requires the ability to anticipate needs, think critically, work independently with little supervision and offer solutions to problems with a high level of professionalism and confidentiality. This role provides critical support to the Senior leadership of SCI program and undertakes administrative functions to ensure efficient and effective operations of SCI Programs. This role will provide clerical, administrative support including, but not limited to, compiling, tracking and reporting various datapoints, managing schedules and reserving meeting space, taking and distributing meeting minutes and assistance with ongoing and special projects through remote support. This dynamic position requires the ability to anticipate needs, think critically, work independently with little supervision and offer solutions to problems with a high level of professionalism and confidentiality. SCI Team Member Expectations: All SCI team members are expected to: Ensure services provided follow the organization's mission statement, core operating values and policies and procedures,follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity. Essential Duties: Administrative support for the Programs Director to include schedule management, meeting and presentation preparation, prepare and/or edit written communications, and identifying areas for improved efficiencies. Administrative support for Program Senior Leadership meetings including scheduling, creation of agendas, compiling supporting documents, meeting logistics, meeting minutes, and ensuring action items are clearly communicated and scheduled for completion. Support and document management for SCI Standing Committee. Support and management of all programmatic records including procedures, program calendar and tracking of various datapoints for people accessing services. Assist with data management and reporting of program key performance indicators. Compile and submit information for Incentive and Bonus Programs. Maintain a current inventory and backlog of all program initiatives. Assist Program Senior Leadership with special projects as needed, maintain necessary project records, and create project archives upon completion. Other administrative duties as assigned. Other Responsibilities: Operate, monitor, and coordinate maintenance of agency equipment as needed. Model and promote organizational philosophies of personcenteredness and shared leadership in all interactions with internal and external stakeholders. Participate in meetings and training sessions that offer learning opportunities and that promote and enhance skills and professional development. Ensure that assigned organizational project objectives are met. Perform all duties as described, and others as required, using the foundation of the organization's philosophies and values. Supervisory Duties: This position has no supervisory responsibilities. Education Required: Associate degree in business related field; bachelor's preferred. High school diploma or GED with 7+ years' administrative experience will be considered in lieu of degree. Experience Required: 2-5 years' administrative experience with bachelor's degree 3-7 years' administrative experience with an associate's degree SCI Value Related Competencies: People Come First (Customer Focus): Thinks and acts with people we support in mind when making decisions. Dedicated to meeting the expectations and requirements of internal and external shareholders, uses information and feedback to improve services. Building Relationships and Connections: Interpersonal savvy. Relates to all kinds of people. Builds appropriate rapport, uses diplomacy and tact, diffuses high-tension situations comfortably. Establishes and maintains meaningful connections within the community and the organization (internal and external stakeholders) Education (Informing Others): Quickly finds common ground to solve problems. Is seen as a cooperative team player. Provides coaching and mentoring to team members. Consistent communicator, provides team members with the tools they need to perform their jobs in a timely manner. Explores all available options to make the best decision for internal and external holders Diversity: Values, appreciates and honors the ways in which cultural differences can create value in organizations. Is service oriented: Demonstrates a commitment to the philosophies for services and the goal of independence for the people we serve. Raises awareness in communities to appreciate the similarities and unique gifts of each person. Interacts with all kinds of team members equitably, deals effectively with all races, nationalities, cultures, disabilities, ages, and genders, supports equal and fair treatment and opportunity for all. Driving Solutions (Perseverance): Pursues all initiatives with energy, drive, and the goal to succeed. Job-Specific Competencies: Plans and Aligns:Planning and prioritizing work to meet commitments aligned with organizational goals Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm Nimble Learning:Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Demonstrates Self-Awareness:Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses Physical Demands: Generally, presents standard office environment. Must be able to remain in a stationary position >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations. IT Roles must be able to position self to maintain computers and equipment, including under desks and in server room(s). Frequently moves equipment weighing up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time. #SCIIH

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