Customer Service Representative Job at Key Choice Group, Richmond, VA

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  • Key Choice Group
  • Richmond, VA

Job Description

Job Description

🌟 Calling All People-Persons in Richmond, VA! 🌟

Do you light up when helping others? Thrive on solving problems before anyone else even sees them coming? If so, I want to talk to you !

I'm hiring for a family-owned business that believes work should fit into your life—not take it over. The team is tight-knit, collaborative, and actually enjoys working together (wild, right?).

📍 Location: Must live in the Greater Richmond, VA area

🏠 Work Style: Hybrid — once trained, you’ll work from home Mondays and Fridays, and join the crew in-office Tuesday–Thursday.

What You’ll Be Doing (AKA Your Superpowers):

  • Chatting it up with customers via phone, email, and chat
  • Answering questions like a product knowledge wizard—think pricing, availability, and more
  • Partnering with internal teams to make customer dreams come true
  • Keeping things tidy behind the scenes with data entry magic

You’re Our Dream Candidate If You:

  • Live in or around Richmond, VA (this role isn’t remote-only)
  • Have a bachelor’s degree and at least 1 year of relevant work experience
  • Bring top-notch communication skills—written, verbal, and everything in between
  • Can juggle tasks like a pro and keep things organized even on your busiest day
  • Have a phone presence that makes people feel like they’ve called the right place

Ready to join a company that sees you as a whole person, not just a job title? Let’s chat.

Job Tags

Work experience placement, Work from home, Gangs, Monday to Friday,

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